Warranty
NovoFit products are covered under a one year manufacturer's defect warranty. If you have a product that is covered under warranty, please notify us right away regarding the product and problem. You will be given instructions on how to ship it back for review. This is not a license to willfully break products. Understand that abuse of the product is not covered and will void the warranty. Normal wear is to be expected and will not be covered also.
Crash Replacement
Carbon Wheels - One year crash replacement
Carbon Frames - One year crash replacement
We understand that crashes can happen and that they can be costly. Remember, we said we race too. If you damage a carbon wheel and it needs to be replaced, contact us and we will be more than happy to offer a crash replacement cost for your specific wheel. This offer is valid for one year after the date of purchase. This offer also applies in the event that you crash and damage your frame. There is NO extra fee for this offer. IT IS FREE. We give you a break because we want you to use our products. A happy client makes for great advertising and we hope that through this kindness that you will get your friends to buy our products also.
Carbon Frames - One year crash replacement
We understand that crashes can happen and that they can be costly. Remember, we said we race too. If you damage a carbon wheel and it needs to be replaced, contact us and we will be more than happy to offer a crash replacement cost for your specific wheel. This offer is valid for one year after the date of purchase. This offer also applies in the event that you crash and damage your frame. There is NO extra fee for this offer. IT IS FREE. We give you a break because we want you to use our products. A happy client makes for great advertising and we hope that through this kindness that you will get your friends to buy our products also.